Privacy Policy

1. Scope and Application

1.1 This Privacy Policy is an electronic record and does not require any physical, electronic or digital signature.

This Privacy Policy located at the website [∙] (“Platform”) will be applicable to all the guest users or registered users of the Platform (shall hereinafter be referred to as "you" or "your" or "yourself" or the "User"). The Platform is owned and operated by Art Enterprises Limited under the brand name “Evoke London” (shall hereinafter be referred to as “Evoke London” or "we" or "us" or the "Company").

1.2 This Privacy Policy located at the website [] (“Platform”) will be applicable to all the guest users or registered users of the Platform (shall hereinafter be referred to as "you" or "your" or "yourself" or the "User"). The Platform is owned and operated by Art Enterprises Limited under the brand name “Evoke London” (shall hereinafter be referred to as “Evoke London” or "we" or "us" or the "Company").

1.3 This Privacy Policy is a legally binding document between you and us which governs the usage, collection, protection and sharing of any Information that you provide us, when you access, use, purchase any product and any other incidental and ancillary services (“Products”) from our Platform.

1.4 This Privacy Policy shall be read together with the other policies published by us on the Platform, including without limitation the Terms of Use (together the “Policies”).

1.5 By accessing or using the Platform, you indicate that you understand, agree and consent to the terms and conditions contained in the Privacy Policy. If you do not agree with the terms and conditions of this Privacy Policy, please do not use this Platform. Evoke London reserves the right to change the Privacy Policy or other Policies from time to time. The users agree that any amended terms and conditions of the Privacy Policy shall be effective and binding on the on the date the amended terms are posted on the Platform.

1.5 Please note that we are not responsible for, and this Privacy Policy does not govern Information provided other than through the Platform.

2. Commitment

2.1 We are committed to ensure that your privacy is protected to all possible, reasonable and commercial extent, as your privacy and data protection is of the utmost importance to us.

2.2 We gather certain types of Information about you in order to provide, maintain and improve the Products available to you, and hence, we strongly urge you to fully understand the terms and conditions of the Privacy Policy surrounding the capture and use of such Information.

3. Collection of Information

3.1 For the purposes of facilitating the purchase and/ or use of the Products through the Platform, we may collect your Information from various channels, including, but not limited to, voluntary submission of information from your end in furtherance of the access or usage of the Platform, through requests initiated by you towards the Products and through communications.

4. Types of Information collected by the Us (“Information”)
4.1 Personally Identifiable Information (PII)
  • (a) PII, as used in information security and privacy laws, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.
  • (b) We may collect and retain certain PII including without limitation your name, age, telephone number, mailing address, including but not limited to permanent and current residential addresses, email address, history of your transactions with us (booking and payment history), etc. These PII are essential in connection with the purchase and/ or use of the Products.
  • (c) PII in the form of your personal public information may also be collected when we monitor other websites/ applications/ platforms for digital conversations and feedback regarding our Products.
  • (d) We also collect information exchanged by you with us in the form of written communication, responses to emails, feedback provided, participation in discussions, etc., all of which will be handled with confidentiality and will be available for our exclusive use.
  • (e) You have the right to request to discontinue our use of your PII. To withdraw your consent to our collection and processing of your information in future, You may do so by closing your account with us/ specifically informing us that you are withdrawing your consent towards our use of your PII.
4.2 Non-Personal Information (NPI)
  • (a) We also collect information in a form that does not permit direct association with any specific individual including without limitation the information of the browser you use, usage details and identifying technologies (“NPI”). NPI includes without limitation referring/ exit pages, anonymous usage data, and URLs, platform types, number of clicks, etc.). We request you to note that when you access the Platform or receive emails or any communication from us, we along with its affiliated companies and permitted agents, may use cookies and/or pixel tags to collect information and store your online preferences.
  • (b) We use various technologies to collect NPI including without limitation:
    • ⅰ. Cookies: A cookie is a piece of data that any website can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. To enhance our Products, some of our webpages and applications use cookies, sent by us or our third party vendors, or other technologies. You may control the effect of cookies through your browser settings, however some features of our Platform may not work properly if your use of cookies is disabled.
    • ⅱ . Web beacon or other technologies: We may use web beacons in conjunction with cookies, to enhance our Services on a number of pages of the Platform. A non-identifiable notice of a visitor's visit to a page on the Platform is generated and recorded. Such notice may be processed by us or by our suppliers. To disable some of these features, you may disable cookies in your web browser's settings. Web beacon and other technologies will still detect visits to these pages, but the notices they generate are disregarded and cannot be associated with other non-identifiable cookie information.
  • (c). We may also collect other non-specific information to provide you better access to the Products each time such as preferences and interests and other non-personal details names shared via the Platform, any application form or email or any other medium. We may also store and publish such information to assist us in making the Platform better and easier to use.
5. Information Usage and Sharing

5.1 Our primary goal in collecting the Information is for our legitimate business purposes, including to facilitate the purchase and/ or use of our Products, provide you with details regarding our Products, and to ensure quality and efficiency in the facilities provided to you.

5.2 We will also be using the Information for our internal operational purposes, such as data analyses, research, and providing, maintaining, evaluating, and improving the Platform and the Products, and also for providing customer support.

5.3 We will also need the Information to provide important notices and updates, such as changes to our terms and policies, security alerts and any administrative messages.

5.4 Please note that we do not and will not trade or sell your PII in any manner.

5.5 We may share Your PII with third parties in the following limited circumstances:

  • (a) To provide other businesses or persons for the purpose of processing PII on our behalf in connection with the Products. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and all other appropriate confidentiality and security measures;
  • (b) We have a good faith belief that access, use, preservation or disclosure of such PII is reasonably necessary to: (i) satisfy any applicable law, regulation, legal process or enforceable governmental request including to law enforcement and in response to a court order, (ii) detect, prevent, or otherwise address fraud, technical or security issues, (iii) enforce applicable Policies of the Platform, which may be further extended to investigation of potential violations thereof, or (iv) protect against harm to our rights, safety or property, our users or the public as required or permitted by law;
  • (c) To protect ourselves against third-party claims;
  • (d) We may disclose/ share information to those third-parties who support our business, such as providing technical services, marketing services, analysing how our services are used, measuring the effectiveness of advertisements, providing customer support and business support services, facilitating payments, or conducting research and surveys, and such information will be used for the limited purposes of such services received by us.

5.6 We may share NPI with interested third parties to help them understand the usage patterns and analyses for certain Services. Any NPI and data and analyses arising therefrom may be shared by us to our existing and potential partners, advertisers, investors, and others.

6. Links to/ from Third-Party Websites

6.1 The Platform may contain links to third-party websites, products, and services. Information collected by third parties, which may include without limitation information such as location data or contact details, is governed by the privacy practices undertaken by such third parties. We encourage you to learn about the privacy practices of those third parties. We expressly assert that we cannot be responsible for these practices.

6.2 We may have presence on social networking websites including but not limited to LinkedIn, Facebook, Twitter, Instagram, YouTube and blogs which are promotional and business initiatives to attract, engage and connect to a larger group of people. The domain links contained therein may either direct you to our Platform or request your participation by way of feedback, suggestions, etc. We, in this regard, fully disclaims any liability(ies) or claim(s), which may arise by use/misuse of your feedback, suggestions, views, etc. on any of the aforementioned networking websites or blogs, by any third party whether or not known to us.

7. Information Security & Retention

7.1 We take precautions including without limitation administrative, technical and physical measures to safeguard your personal information against loss, misuse or theft, as well as against destruction, alteration, disclosure and unauthorized access.

7.2 Specifically, while we will ensure our best efforts to protect your Information in line with commercially reasonable efforts and general industry standards; however, we do not represent, warrant, or guarantee that your Information will be protected against unauthorized access, loss, misuse, or alterations beyond our reasonable control.

7.3 When you post on the Platform, some of the PII you share is visible to other users and can be read, collected, or used by them. You are responsible for such PII you choose to submit in these instances. For example, if you list your name and email address on the Platform while providing comments or reviews, that information may be public. Further, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer/ mobile systems, and you agree to accept responsibility for all activities that occur under your account or password.

7.4 Please exercise reasonable caution when determining what information you disclose via the Platform.

7.5 You understand and agree that the we may continue to store your Information after you disable your use of, access to, or otherwise of the Products or the Platform. Please note that we shall not use, share or/ and disclose your PII with our affiliates, vendors, third parties etc., after you cease use of the Platform or disable your use of, access to, or otherwise of the Products or the Platform, unless required by law to do so. NPI will be retained indefinitely, and we may however continue to use, share and/ or disclose your NPI in furtherance of our Policies.

8. Your rights relating to the Information

8.1 The right of access - this is your right to see what data is held about you by us.

8.2 The right to rectification – this is your right to have your data corrected or amended if what is held is incorrect in some way.

8.3 The right to erasure – this is to right to ask for your personal data to be deleted under certain circumstances. This applies if the personal data is no longer required for the purposes it was collected for, or your consent for the processing of that data has been withdrawn, or the personal data has been unlawfully processed.

8.4 The right to object – this is your right to object to further processing of your data which is inconsistent with the primary purpose for which it was collected, including direct marketing.

8.5 Please note that you will be entitled to all your rights under GDPR. If you want to exercise your rights regarding the PII, please contact us at the contact details provided below.

9. Grievances

9.1 In case of breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed, we have the mechanisms and policies in place in order to identify it and assess it promptly. Depending on the outcome of our assessment, we will make the requisite notifications to the supervisory authorities and communications to the affected data subjects, which might include you.

9.2 The name and contact details of the Data Protection/ Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of this Privacy Policy and other Polices are published as under:

Data Protection/ Grievance Officer Name:[•]
Email address: [•]

9.3 The Data Protection/ Grievance Officer can be contacted between 10am to 5pm from Monday to Friday except on public holidays. We shall respond to and address all concerns or inquiries in a reasonable amount of time.

10. Questions and Contact Information

10.1 If you would like to access, correct, amend or delete any of your Information shared with us, please register a complaint, or if you want more Information about this Privacy Policy, please contact us [•]. We shall respond to and address all concerns or inquiries in a reasonable amount of time.

10.1 If you would like to access, correct, amend or delete any of your Information shared with us, please register a complaint, or if you want more Information about this Privacy Policy, please contact us [[email protected]]. We shall respond to and address all concerns or inquiries in a reasonable amount of time.

11. Updates to the Privacy Policy

11.1 We reserve the right to modify, amend, suspend, terminate or replace this Privacy Policy from time to time within our sole discretion. We will post any changes made to the Privacy Policy on the Platform without prior notice to you. Such changes will take effect immediately upon their posting on the Platform. If we make material changes to this Privacy Policy, we may notify you that it has been updated to enable you to review the materially-changed Privacy Policy.


We encourage you to review the Privacy Policy frequently. By your continued use of the Platform, you consent to the terms of the revised/ updated Privacy Policy.